Support Area

Patch 01 for X-Plane 10 and 11

This patch fixes errors in Alert Airport and Sioropaluk HLPN

Some users reported error while trying to fly in Alert Airport and Sioropaluk HLPN. Download the file for your X-Plane version 11 or 10 and proceed:

1 - Unzip the ZIP file pointing to the drive where the X-Plane folder is located, for example: if your X-Plane 11 or X-Plane 10 is installed on the C: \ X-Plane 11 , unzip it by pointing only at C: \ and allow the action to overwrite existing files.

This will repair the bug by copying new files to the scenario and to the mesh. Make sure you are downloading the correct version of your X-Plane.

Patch 01 for X-Plane 10

Patch 01 for X-Plane 11


Attention: Both files require passwords for installation. Use the one you have, but if it does not work, just send an email to our support, identifying with your email used during the purchase we will then send a new password.

Requirement to install patches

  • OS Mac or Windows
  • Grand Arctic Scenery V2.1.0 installed *

* If you are user of previous Grand Arctic Scenery V1 or V2, please send an e-mail to hsimulators@x-plane.com.br, inform the serial key and get free the V2.1.0


FAQ
Common questions

1 - What do I need to install the Hsimulators add on?

You must purchase an X-Plane license in advance. With the demo version of X-Plane you are allowed to fly only in a restricted area.

2 - Do I need any third party add-ons as a prerequisite?

No! Hsimulators works only with your own objects and standard X-Plane fonts only.

3 - The HSimulators add-ons are for which operating systems?

Windows and Mac OS


4 - Does Hsimulators add-ons work on the X-Plane 10?

Yes, but, the user will have to move the files manually. We recommend the X-Plane 11 version


5 - I downloaded a new automatic update of the X-Plane 11 and the orbital textures returned to the standard state, without the terrestrial poles.

Download the zip file from the link below and unzip it in the path

6 - I bought the previous version of Grand Arctic. Do I need to pay to upgrade to the latest version?

No, absolutely! Whoever bought previous Grand Arctic will get the updates for free.


7 - Error message when X-Plane 10 loads the 1Sioropaluk HLPN. 

This is an library fault, fixed and avalaible for download on top of this page. 




Report errors.

Litle discrepances can also occur in the Mesh scenario, as it is a scenario that has not been modified from the X-Plane default scenario. As the X-Plane Global scenario has no scenarios above 73 degrees north, HSimulators did this great job in North Mesh Canada and Greenland Mesh. It is common to find some discrepancy. Please kindly give us the address of the place, make some suggestions and send us. We will repair and update.

My support is personal. I am one person company and I worl form 8:00 AM to 6:00 PM, GNT +3Hs00.
If you encounter any doubt, please, right me an e-mail.

Thank you very much

Marcio N Amaral
The developer